Hara Hong Kong Tim Sum

Steaming Ahead: How Onboarding Solutions Help Boost Dimsum Production 

Singapore’s food manufacturing sector is thriving, with over 1,000 enterprises employing around 51,000 workers and contributing $4 billion to the economy. However, many of these are SMEs facing challenges in productivity and job transformation.

Hara Hong Kong Tim Sum, a leading halal dimsum manufacturer, teamed up with NACE@IAL to manage high turnover and skill shortages. Through the workplace learning consultancy project, Hara developed detailed job descriptions, onboarding checklists, and a staff handbook, significantly improving productivity and reducing ingredient wastage. Hara’s journey showcases the power of structured onboarding in driving operational efficiency.