Reducing Performance Gaps at the Workplace
At a Glance
Confronted with a rise in errors in Works Orders and overpayment of contractors by newly hired Property Officers (POs), EM Services faced a challenge to tailor its training to prepare its new POs to be more competent.
With the newly improved on-the-job training (OJT) plan based on adoption of technologies into the learning, newly hired POs are much more confident and competent in their roles.
Read on to find out more from Ms. Jenn Low, the Project Champion!