Coffee Hive Wok Master
Ensuring Quality and Standardising Consistency
At a Glance
Seeking to standardise the food and beverage quality is common among enterprises in the food and beverage (F&B) industry. In addition, Coffee Hive Wok Master (CHWM) also sought to empower its employees, inclusive of senior service employees, to embrace self-directed learning.
Was CHWM successful in aiding its employees towards self-directed learning, and standardising the quality of its offerings across its outlets? Read on to find out!