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Read stories of enterprises embarking on workplace learning – their challenges and achievements.


 
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Anderco Pte Ltd

Anderco Pte Ltd

Boosting Business Productivity through the Streamlining of Processes

At a Glance

Given the dynamic and competitive business landscape, it is not surprising that business efficiency is key for enterprises to stay on top of the curve and remain relevant.

In recognition of the above, Anderco Pte Ltd (Anderco) embarked on a workplace transformation journey to redesign the job roles of its employees – all to ensure businesses processes can be streamlined and made efficient.
  
Just how successful were the workplace learning interventions implemented at Anderco? Read on to find out!

 

Achievements

Through the workplace transformation project with IAL’s Centre for Workplace Learning and Performance (CWLP) and IAL’s Certified Workplace Learning Specialist (CWLS), Anderco was able to achieve the following:

  • Consistent implementation of Progress Claims meetings for both Metal Works and Temporary Projects held once every 2 weeks.
  • Development of checklist and templates to be used for Progress Claim Tracking.
  • Achievement of 95% in accuracy for claims relating to Metalworks.
  • Achievement of 60% in accuracy for claims relating to Temporary Projects.

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Challenges

Prior to the workplace transformation project with IAL CWLP, there was hardly monitoring on the claims process. In addition, the Project Managers did not fully comprehend the relevance and urgency of having timely progress claims – their focus was solely on completing projects on schedule, and ensuring that they had sufficient resources to complete their projects.

Interventions

Workplace learning interventions were needed to redesign the job roles of employees, to ensure that both teams are able to work hand-in-hand to maintain timeliness and accuracy in both claims, and the completion of projects. With the aid of IAL’s Certified Workplace Learning Specialist (CWLS), the following were implemented:

1

Conducted a session to diagnose reasons for delays and inaccuracy in the claims process

2

Co-created checklists and templates

3

Implemented monthly and bi-monthly meetings to monitor the claims process

4

Re-designed job roles and reviewed current OJT programme