Introduction

In this video, you will find that there are many ways to present and share information at the workplace. Using drawings, diagrams and model to explain or show what is happening or going to happen can help your audience gain understanding and clarity within a short period of time, if done properly.

9 Steps to Using the Right Tools for Communication

1. Identify a task / event that will happen at a later time.
2. Verify that all information is correct, complete and consistent with any previous communication.
3. Identify target audience.
4. Prepare diagram and notes
5. Determine appropriate level of language
6. Briefly explain the activities related to the event.
7. Draw a diagram / model to explain how the activities are related / connected to one another e.g. by time, sequence.
8. Provide additional details / requirements related to each activity where applicable e.g. logistics, time, people involved.
9. Stop at various points during the explanation to confirm understanding.