The journey has been beneficial as we have acquired the skills to develop a robust Job Description, identify appropriate generic and technical competencies based on the job roles standardised to the skills framework for Training and Adult Education sector (TAE) and map staff current competency level.
This component is reflected in the new e-Appraisal system implemented under this project. HODs were also trained on KPIs and goal settings and they now have a better understanding on importance of crafting the right KPIs/ Goal setting that will be used for performance measurement.
Ms. Faizah Binte Rahmat Head, Corporate Development